Wayne Dalton door not working? Call now and tell us what the door is doing.
✆ Call 845-535-1141If your Wayne Dalton door has become very heavy or will not open, and you cannot see a spring above it, it probably has a TorqueMaster system. Stop using the opener and call 845-535-1141.
The TorqueMaster Spring System
Most garage doors have springs you can see on a bar above the door. On many Wayne Dalton doors the springs are instead hidden inside a steel tube, with a plastic housing at each end. It looks tidier and keeps the springs enclosed, but it has consequences:
- You cannot see a break. There is no visible gap in a coil. The signs are a door that is suddenly heavy, lifts unevenly, or an opener that strains and stops.
- The end housings wear. The plastic winding mechanism and cable drums at each end can strip, letting the door lose tension without a spring actually breaking.
- Parts are specific. TorqueMaster springs and end assemblies are not interchangeable with standard torsion parts.
Repair or convert?
There are two sound ways to fix a failed TorqueMaster: replace it with new TorqueMaster parts, or convert the door to a standard torsion spring system with a new bar, springs, drums and bearings. Conversion uses heavier, widely available components and makes future repairs simpler; it needs enough headroom above the door. We will tell you which suits your door and why.
Do not try to unwind or open a TorqueMaster tube. The springs inside are wound under the same force as any other garage door spring.
Other Wayne Dalton Repairs
- Cables, rollers and tracks.
- Section replacement where the model is still made. The model label is on the inside of the door.
- Opener repair, including older Wayne Dalton openers, for which parts can be hard to find; replacement is often the practical answer.
New Wayne Dalton Doors
Wayne Dalton makes steel doors in traditional and carriage-house styles, with and without insulation, as well as wood and contemporary aluminium-and-glass doors. For how replacement works see garage door replacement; for materials and insulation see garage door installation.
Frequently Asked Questions
Where and When We Work
We are open Sunday to Thursday 7 AM to 11 PM, and Friday 7 AM to 1 PM (closed Saturday). In Rockland County that includes Monsey, Spring Valley, Suffern, New City, Nanuet and the surrounding communities, and we also serve Orange, Westchester, Putnam, Dutchess, Ulster and Sullivan counties. Call 845-535-1141 to confirm availability for your address.