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Technician checking the rollers and track of a residential garage door

Garage Door Spring Repair in Northern New Jersey

A loud bang and a door that will not lift usually mean a broken spring. Torsion and extension spring replacement across Bergen, Passaic, Morris and Sussex counties.

Broken Garage Door Spring in New Jersey?

Stop using the door and the opener. The springs carry the weight of the door. With one broken, the opener or anyone lifting by hand is moving the whole door, and it can drop. If the door is closed, leave it closed. Captain Garage Door Repairs & Installations replaces torsion and extension springs in Bergen, Passaic, Morris and Sussex counties. Call the New Jersey line at 973-803-0054.

Signs of a Broken Spring

  • A bang like something heavy falling in the garage, often overnight or on a cold morning.
  • A gap in the coil on the steel bar above the closed door.
  • The door rises a few inches and stops, or the opener hums and gives up.
  • The door feels extremely heavy by hand.
  • Loose or hanging cables, or a door sitting crooked in the opening.
  • The top of the door bends as the opener tries to pull it.

What to Do Right Now

Your situationDo this
Door is closedLeave it closed and unplug the opener so nobody runs it by habit.
Door is closed and the car is insideSay so when you call. Do not pull the red release and try to lift the door alone.
Door is stuck open or partly openKeep everyone out from under it. Do not pull the red release: with no spring holding it, the door can fall. Lock the door from the garage into the house.
One of two springs broke and the door still movesStop anyway. The remaining spring and the opener are overloaded and the door is no longer balanced.

Never loosen, unwind or remove a spring, and leave the cables, the drums at each end of the spring bar and the brackets at the bottom corners of the door alone. They hold the stored force.

Torsion or Extension: Which Do You Have?

Torsion springsExtension springs
Where they areOn a bar across the wall above the doorAlong each side, above the horizontal tracks
How they workTwist to lift the door through cables and drumsStretch as the door closes and pull through pulleys
Common onMost doors fitted in recent decades; all heavier and double doorsOlder and lighter single doors, and garages with little room above the door
When one breaksA gap appears in the coil; the door will not liftOne spring hangs loose; the door lifts crooked
Worth knowingSized to the door's weight by wire size, diameter and lengthShould have a safety cable running through the middle to contain a broken spring

If your extension springs have no safety cable through them, ask to have cables added when the springs are replaced. It is a small addition that stops a broken spring from flying across the garage.

How We Replace a Spring

  1. Measure and match. The old spring is measured, or the door is weighed, so the replacement suits the door's actual weight and height.
  2. Replace the pair on a two-spring door, so both sides are equal.
  3. Inspect what the break may have damaged: cables, drums, the centre bearing, end bearings and the bottom brackets.
  4. Balance the door. Disconnected from the opener and lifted halfway, a correctly sprung door stays where it is left.
  5. Reconnect the opener and test its travel and safety reverse.

Ask about higher-cycle springs if the garage is the door your household uses most. They cost more at the outset and last through many more openings.

Why Springs Break in North Jersey Winters

A spring fails when it reaches the end of its cycle life, but the moment it lets go is often decided by the weather. Steel is more brittle in the cold, so worn springs tend to break on the first hard freezes. Road salt and damp garages add rust, which eats into the wire and adds friction between the coils. A light coat of garage door lubricant on the springs once or twice a year slows that down. It does not make an old spring new.

After a Spring Breaks, Check the Rest

A spring rarely fails alone. The jolt can fray a lift cable or throw it off the drum, and an opener that was run against the dead weight of the door may have a stripped gear. See garage door opener repair in New Jersey if the opener misbehaves once the door is balanced again, and garage door repair for everything else.

Spring Questions

A loud bang from the garage, a door that lifts a few inches and stops, and a visible gap of an inch or two in the coil on the bar above the door. With side-mounted extension springs, one will be hanging loose or stretched out beside the track.
No. A closed door with a broken spring is stable and can stay that way until it is repaired. The danger is in trying to lift it or running the opener against it.
Tell us when you call. A door with a broken spring is very heavy and can fall, so it should not be lifted by one person or propped on a ladder or a piece of timber.
On a two-spring door, normally yes. Both were fitted together and have done the same number of cycles, so the second is usually not far behind. Replacing the pair also keeps the door balanced.
It is not a safe do-it-yourself job. A wound torsion spring stores enough force to cause serious injury, and the cables, drums and bottom brackets are loaded by it. Replacement also has to be matched to the weight of the door.
Springs are rated in cycles, one cycle being one opening and closing. How many years that is depends on how often the door is used. A door used as the main entrance wears its springs out far sooner than one used twice a day.
We answer the phone and send technicians Sunday to Thursday 7 AM to 11 PM, and Friday 7 AM to 1 PM (closed Saturday).

Where We Replace Springs

Bergen County • Passaic County • Morris County • Sussex County

Broken Spring in New Jersey?

Leave the door where it is and call the New Jersey line. Open Sunday to Thursday 7 AM to 11 PM, and Friday 7 AM to 1 PM (closed Saturday).

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